Wednesday, January 6, 2010

Popular Online Backup Software May Not Work On Your Server

On the website of popular on-line backup service company, Carbonite, you can find this blurb:

"While we did not specifically develop for nor test Carbonite on Windows Server operating systems in-house (such as Windows Server 2003 & 2008), some of our customers have used Carbonite successfully on these operating systems. Because Windows Server configurations vary, our best recommendation for Windows Server is to install a free Carbonite trial on your Windows Server machine, back up some data, and do a test restore of the files you backed up to make sure Carbornite will work in your Windows Server environment."

Here's where the original post lives: http://bit.ly/8TJxDY

Just for the record, I like Carbonite. And this is really no big deal for the home user, but for the commercial user, in my opinion, this is a game changer. Generally, an IT Professional should not endorse the use of a backup product that has not been tested on the target platform. And to clarify, I'm talking about endorsing the use in a production environment. Even if it "may work just fine," I find this check and see suggestion to be a little irresponsible.

I like where they say, "Because some Windows Server configurations vary..." as if consumer PC configurations don't vary. They don't need to give another reason for us to tread lightly. Telling the consumer they didn't test their product should be enough.

If your company is located in the Greater Houston Area and needs an online backup solution, give The PC Paramedics, Inc. a call at (281) 412-7183 or visit us online at http://thepcparamedics.com/





1 comments:

  1. Hi Mike,

    I ran into a problem. I move my mouse to the edge of my desk and the pointer on the screen hasn't reached the edge of my screen, yet my mouse is on the edge of the desk. How do I get my pointer to move further over? Any help would be greatly appreciated!

    ReplyDelete